Patients & Visitors
Durant and Madill
We believe visitors can be good medicine for patients. Family members and friends are welcome to visit. However, patient care is our primary concern. Patient health status may require nurses to limit visitors or visiting hours on some occasions. Please work with the nursing staff on this matter. While visitation policies may vary slightly by individual unit, standard visitation hours are daily from 7 a.m. to 9 p.m. each day. A few to note:
- Visitation policy may change based on conditions in the community, including flu or COVID activity.
- The choice to receive visitors belongs to the patient.
- There may be times when visitors are asked to leave to perform a medical procedure, to allow the patient to rest or to remove loud or disruptive behaviors.
- Loved ones should refrain from visiting if they are experiencing any symptoms of illness.
- Additional visitation restrictions may be placed in cases of infectious disease.
- Overnight visitation is discouraged to allow patients as much rest as possible. Overnight visitation may need approval by a director or supervisor, on a case-by-case request.
- Limitations may be placed on the number of visitors at one time in specific areas of the hospital due to space.
For specific visitation guidelines related to the facility and unit your loved one is staying in, please talk with the nurse.
Privacy
We protect patients' confidentiality and right to privacy. You can assist us with this by:
- Identifying a spokesperson for your family - Staff will only discuss patient-specific information with the spokesperson. All other family and friends will be directed to contact the spokesperson for updates on patient status.
- Using a code word - If the spokesperson will be calling for updates on the patient's condition, please give your nurse a code word. This enables us to know we are releasing information to the correct person.
Durant only
ICU Visitation Guidelines
Flowers, fruit and stuffed animals are not permitted in the ICU.
Women's Center Guidelines
Please refer to the following guidelines before visiting the women's center:
- Visiting hours - 9 a.m. - 11 a.m. and 4 p.m. - 7 p.m. daily
- Visitor age - visitors must be 18 years of age, unless a sibling to an infant
- Labor and Delivery - patients are allowed 3 non-interchangeable support persons while in labor.
- Postpartum - 1 non-interchangeable support person and 2 visitors
At AllianceHealth Durant and Madill, we understand that coming to the hospital as a patient or as a loved one's support person can be a difficult, often overwhelming experience. Whether you're preparing for a hospital stay or stopping by to see friends and family, knowing where to go and what to bring will help make your visit less stressful. To make your experience easier, we want to provide you with helpful information you may need to plan your visit, such as what to expect, parking instructions, transportation and more.
To view the No Patient Left Alone Act, Title 63-1-706a of the Oklahoma Statutes, please click here.